FAQs

Do I need therapy? 

 

Everyone faces challenging situation in life, and while previously you may have been successful in navigating your difficulties, everyone needs a little extra support sometimes. Therapy is for individuals who have enough self-awareness to realize they need to ask for help. You are accepting where you are at in life at this moment and making a commitment to change the situation.

What’s the difference between talking to a therapist or my best friend or family?

 

The difference between talking with a therapist or with family or friends is that a therapist can help you approach your situation in an unbiased and confidential manner. A therapist can teach you new skills, gain new perspectives, and listen to you without judgement and expectations.

How often will I need to see my therapist?

Every individual is different and brings their own situation to therapy. You will work with your therapist to determine the best course of treatment for you. You will together to accommodate your needs with the treatment plan recommendations.

Is my information confidential?

We take your privacy serious and are committed to keeping your information confidential. There are a few exceptions to this where the therapist serves as a mandated reporter. In the event there are concerns for intent to harm yourself, harm someone else, or in the case of abuse and/or neglect of a child or elderly; your therapist is mandated to report that to the proper authorities.

What if I can't make it to my scheduled appointment?

 

We ask for 24 hours advanced notice except on Monday’s where you must cancel by 3 pm on Friday or you will be billed $125. We understand that life happens, and the decision to bill you their fee is individual to the therapist. Therapist have very tight schedules and waiting lists for open appointments.  Our goal is to provide excellent care and in return we ask that our time is valued.

How do I get a hold of my Therapist?

You may contact your therapist by phone or email, but please note that email is not a secure way of transmitting personal information, unless you are using a password protected and encrypted email. In addition, your therapist is here for you, during your scheduled appointment. Any additional time in excess of 10 minutes per week, may be billed at their case management rates.  Therapist will typically respond to all calls and emails within 24 hours. In the event of an emergency please do not wait for a response and immediately call 911.